Credit cards
Credit card relief
“Fees or payments may be waived amid coronavirus pandemic - Companies could extend a payment deadline, lower the annual percentage rate (APR) on your card or waive a late fee, says Matt Schulz, chief credit analyst at LendingTree. We are seeing that happening right now with the coronavirus.”
JPMorgan Chase will temporarily close about 20% of its branches in response to the coronavirus pandemic
“The move, which begins tomorrow (i.e. March 19, 2020), should shutter about 1,000 locations: New York-based bank JPMorgan has 4,976 branches and 256,981 employees. The bank didn’t disclose which locations would be shut down, but it said that the remaining network was more than enough to serve communities.
Wells Fargo information
Wells Fargo is committed to helping customers experiencing hardships, including from COVID-19. If you're in need of assistance, visit our Customer Service page, which also includes our contact information.
Chase Coronavirus update
To protect yourself from scams, please know that we won’t ask for confidential information—such as your name, password, PIN or other account information—if we reach out to you. See the Federal Trade Commission’s advice(Opens Overlay).
Travel changes and cancellations—we’ll help you understand your options, whether you paid with your credit or debit card or used rewards. We recommend you start with your travel provider because many airlines and hotels are being flexible.
Your accounts or payments—please call us at the number on the back of your credit or debit card, or on your monthly statement.
Your business—we’ll help you prepare and manage through potential business disruptions.